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How do I add someone else's hosted Exchange mailbox to my Outlook profile?

This article describes how to add someone else's mailbox to your existing Outlook profile that's already connected to a hosted Exchange mailbox.

WARNING: You need to have appropriate permissions to the mailbox in order to be able to add it. If you need to adjust permissions, please open a support ticket.

WARNING: The mailbox you are adding should not be hidden from the Global Address List (GAL).

Adding someone else's hosted Exchange mailbox to your Outlook profile
  • Modify the settings of your profile. Navigate to File > Info > Account Settings > Account Settings > highlight your profile and click Change.

  • Navigate to More Settings > Advanced tab > Add... and type in email address that you want to add as an additional mailbox.

  • Click OK twice.
  • Click Next.
Creation date: 5/12/2020 9:01 PM (lee@shieldinformation.com)      Updated: 1/29/2021 1:08 PM (lee@shieldinformation.com)
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Information about using Outlook for Windows