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How do I set up an email account on iPhone using the Microsoft Outlook app?

Using the Auto-Discover function
  • Enter your full email address and tap “Add Account”.
  • Enter your password. 
  • The “Description” field can be any name for the account that you want (e.g., “Work email account”).
  • Leave “Use Advanced Settings” turned off. In most cases, the app will configure (“Auto-Discover”) itself after you tap “Sign In". If the “Auto-Discover” feature does not work, continue below.



Auto-Discover doesn't work / use advanced settings
Tap to turn on "Use Advanced Settings". Enter the following information:
  • Email address: your full email address
  • Password: your password
  • Description: any name for the account that you want (e.g., "Work email account")
  • Server: enter the Exchange server name that was provided to you
  • Domain: (leave this blank)
  • Username: your full email address
Tap "Sign In" to complete the process.



Problems with Auto-Discover
The iPhone is designed to be compatible with Exchange’s Auto-Discover feature – that is, only an email address and password are needed to connect; no further configuration should generally be necessary.
If you encounter errors or are otherwise unable to connect your iPhone to Hosted Exchange, please call for technical support or open a support ticket at http://www.shieldinformation.com/help.
Creation date: 5/12/2020 5:55 PM (lee@shieldinformation.com)      Updated: 5/12/2020 6:06 PM (lee@shieldinformation.com)
How to use mobile devices with hosted Exchange email service